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» Why can’t I open my booking confirmation?
Welcome to the fast way to find answers to your vehicle rental queries. Please browse the left hand menu which has questions answered by topic, or type in a key word or words (eg. insurance) into the search panel.
When your booking is confirmed, we will send you a confirmation email, which includes a link to your travel voucher to view and print. Sometimes the security setting on your email can break the confirmation link when it arrives in your inbox. Don’t worry, this is easily fixed! Copy and paste the link into your internet browser address bar, and push enter on your keyboard to refresh the page.

If you're still unsuccessful, just send us an email and we will send you another copy in a different format.