McRent Netherlands Rental Terms for travel between 01-Jan-2012 and 31-Dec-2012
Included in rental rate
Unlimited free mileage
Value added tax (VAT)
Comp. Coverage with a deductible of 1,000,- EUR per loss
Partial coverage with a deductible of 300,- Eur per loss
3rd-party liability with a global limit of indemnity of 2,5 mio. €
Fiat mobility program + emergency service
Awning
Camper Money Card
In part, reversing camera
Dethleffs safety package
Air conditioning in driver's cabin
Outside cleaning
2 bottles of gas
Balancing wedges
CI cable
Cable reel
WC chemicals
Water hose
Provided accessories (included in rental rate) :
-
Bicycle rack if needed
-
Full Kitchen kit including plates and cutlery
Not included in rental rate
Fuel
Operating costs
Return of the vehicle
Passenger compartment in clean condition, otherwise a fee of 115 € is charged
Toilet emptied, otherwise a fee of 155 € is charged
Fully fueled, otherwise the fuel cost and labour cost are charged
Calculation of the rental rates
Basis for the calculation are the rates valid for the respective season. Check-in and check-out are counted as a single day, unless a 24 h period is exceeded at which point an extra day's hire is charged
Pick Up & Drop Off
Pick Up: tu-fr 14-17 pm
Drop Off: tu-fr 9-11 pm
Early/Late Drop-offs: 42 € per every extra hour/part of an hour
Saturday Pick Up & Drop off: Available for a fee of 75 € for each Pick Up/Drop off on a Saturday
Terms of payment
A non refundable booking deposit will be taken at time of booking confirmation to secure your booking. This amount will be detailed in your breakdown of pricing.
The remainder of payment will be collected 35 days prior to your rental commencement.
Payment for some physical extras and taxes may be payable at time of vehicle pick up. If this is the case these will be clearly itemised in your pricing breakdown.
Security Bond
A bond of 1000 EUR has to be deposited when hiring the vehicle. This will be collected at your Mc Rent Station on collection of the vehicle
Amendment Fee
Any amendment after the first confirmed reservation will be charged 27 EUR per amendment.
Cancellation Fees:
In the event of a cancellation your initial booking deposit is non refundable. The following cancellation fees may also apply depending on when your booking is cancelled:
Up to 55 days prior to pick up: 10% of the remaining amount
Between 54 and 20 days before pick up: 50 % of the remaining amount
Less than 20 days before pick up: 80% of the remaining amount
At pick up or no show: 95% of the remaining amount
Age restriction
Minimum age: 21 respectively 25 years (Premium Luxury)
No maximum age
Vehicle weights / Driving License restrictions -
If renting a vehicle weighing more than 3.5 tonne, it is the driver's responsibility to check that his/her driver's licence permits him/her to drive it
Driver's license
Valid for at least one year before rental (at least 5 years for Premium Luxury)
Additional driver
No fee (maximum two drivers per motorhome)
Smoking
Not allowed in any vehicle
Pets
Exclusively to be accomodated on agreement with the rental station
Accidents
Immediate information of police, lessor and ANWB alarm switchboard
The damage has to be recorded and documented appropriately
Destination
The motorhome may be used for travelling within Europe
Trips outside of this area have to be agreed on by the lessor
Trips to any war or unstable zones are forbidden
Insurance
Comprehensive coverage: dedcutible of 1000 € per loss
Partial coverage: deductible of 500 € per loss
Additional insurance or a reduction of the deductible is not possible
Full Terms and Conditions
A physical copy of these terms and conditions will be read and signed by customer at time of vehicle pick up also.
Dear Customer, your contract partner is the respective local rental station that will hand
the vehicle over to you. Therefore, upon conclusion of a contract on the booking of a motorhome, the following Rental Terms and Conditions (to the extent effectively agreed) will become part of the contract coming about between the partners and licensees of McRent Holding GmbH, i.e. the respective local rental station (herein after referred to as the „Rental Firm“) and you. Please read these Terms and Conditions of Business carefully.
(*Translation only. The only legally binding version of this document is the German one.)
Driver
The driver must be at least 23 years old. In addition, the driver must have been in possession of a valid driving licence required for the rented vehicle for at least 3 years. Persons coming from a country other than the Netherlands must be in possession of a valid international driving licence that can be applied for in the country of origin. Exclusively the persons named in the vehicle reservation are entitled to drive the vehicle. In case a person other than the stated driver shall drive the vehicle, that must be notified before the beginning of the rental period. In such case, also the other driver concerned must submit a driving licence that is valid for the respective period.
Rental Period
The rental period begins, according to the date set forth in the rental contract, on a working day after 4 p.m. (as agreed) and ends on a working day at 10 a.m. Upon request, the vehicle can also be made available or returned on a Saturday for an additional charge and exclusively if that has been agreed before. It applies to all days that a contractual penalty shall be payable if the vehicle is returned after 10 a.m. An extension of the agreed rental period is only possible after the Rental Firm has given its respective approval. If the rental form has not given its approval, the Hirer must pay, for every day or part of a day that the vehicle is returned late, a contractual penalty according to the respective weekly rate plus an amount of € 400.00. This shall not apply in case the Hirer can prove that the rental period was exceeded due to a technical defect of the vehicle and that the Hirer notified the Rental Firm of that defect immediately after it had occurred.
If the vehicle is returned early before the agreed rental term has expired, there will be no refund of rental charges.
Against a charge to be paid in advance, the motorhome can be returned at another McRent station, which, however, can only be done when approved by the Rental Firm and agreed before the beginning of the rental period.
Insurance and Excess
The motorhome is covered by a statutory motor vehicle third-party liability insurance with an insurance cover of up to € 2,500,000.00 per case of damage. Moreover, the motorhome itself is insured in case of damage under a comprehensive motor insurance. The insurance premium is completely included in the rental charge; you will find an international insurance
certificate (so-called Green Insurance Card) among the vehicle documents. Per case of damage, the Hirer must bear an excess to a maximum amount of € 1,000.00. If necessary, the excess is set off against the security deposit. Any damage not covered by the insurance, such as for example damage caused by alcohol- or narcotics-related unfitness to drive, by leaving the vehicle to an unauthorized driver, etc., are completely at the Hirer‘s expense. Any damage to the interior and/or the inventory is not covered by the insurance either so that respective costs of repair or replacement must be completely borne by the Hirer. The Rental Firm is not liable for any damage, whether direct or indirect, caused by acts of the Hirer.
Repair and Defects
Despite good care and preventive maintenance, there may occur a mechanical defect in the motorhome during the trip. In such cases, repair work may exclusively be performed by a dealer of the respective (superstructure/vehicle) brand. In case of any repair and also damage exceeding an amount of € 150.00, the Hirer is obliged to enter into contact with the Rental Firm immediately and follow the instructions given by the Rental Firm. The Rental Firm will provide for counselling with regard to a correct handling or for arrangement of the repair. All repair work on both, the exterior and interior of the motorhome must be carried out by experts. Any unnecessary repair shall be at the Hirer‘s expense. The costs of repair incurred by the Hirer shall be reimbursed against submission of the specified repair invoices (made out to the Rental Firm) and handing over of the replaced parts.
The Rental Firm has insured the motorhome for cases of a transport back. This insurance contract was concluded with the ANWB (Dutch ADAC) so that, in case of serious damage or defects that make any further use of the vehicle impossible, a transport will be taken care of. Under such circumstances, the Hirer must not only immediately contact the Rental Firm.
Among the vehicle documents, there is also a European damage report form in which a possible damage as well as the data of the other party are to be stated. This form is to be submitted to the Rental Firm upon arrival.
Destinations
All countries stated on the Green Insurance Card can be visited with the motorhome.
All costs incurred (by our company) as a consequence of criminal activities or traffic offences committed by the Hirer or a passenger are to be borne by the Hirer. Any fines imposed are charged to the Hirer‘s account.
Utilization of the Motorhome
The Hirer must treat the motorhome in an extremely conscientious and careful manner. In all of our vehicles, smoking is not allowed. The Hirer has to see to it that he/she himself/herself as well as each of the other drivers stated in the rental contract always has the knowledge as well as the physical and mental ability required for driving the vehicle. The Hirer is obliged to check the oil and coolant levels as well as the tyre pressure regularly. Moreover, the Hirer has to comply with the written instructions enclosed with the vehicle documents. The Hirer is obliged to keep the vehicle and return it to the Rental Firm in a good condition.
Reservation and Payment
When making the reservation, legitimation by means of the identity card is required. Moreover, a valid driving licence must be submitted. The advance payment charged under the rental agreement is to be paid within 14 days from the receipt of the rental agreement; the remaining amount according to the rental contract must have been settled not later than 6 weeks before the beginning of the rental period. With regard to the security deposit to an amount of € 1,000.00 for the motorhome as well as of the security deposit to an amount of € 250.00 in case a navigation system is used as optional equipment, it is possible to make the payment by means of a bank/current-account card or a MasterCard or Visa Card when collecting the vehicle.
In case payment is not made in time, the Rental Firm is entitled to rescind the rental contract unilaterally. By making a reservation, the Hirer agrees that his/her personal data may be verified. In case the Hirer fails to collect the vehicle at the agreed point of time without cancellation or only uses the vehicle during part of the agreed rental period, he/she must pay the full rental charge nevertheless.
Breach of Contract
On no account, the Rental Firm shall be liable for any damage caused by a failure to make the motorhome available in time due to circumstances that the Rental Firm is not responsible for. If such failure to make the motorhome available, however, is caused by fault of the Rental Firm, the Hirer shall be entitled to compensation for the costs and the damage incurred. Such compensation is limited to an amount of € 250.00. If, due to the late availability of the vehicle, the rental period is reduced by more than 24 hours per rental week, the Hirer shall be entitled to rescind the rental contract for the entire period. In all cases of a late provision of the vehicle, the Rental Firm will refund to the Hirer the amounts due to him/her. In case the Rental Firm does not deliver the agreed vehicle, but offers an appropriate alternative instead, the Hirer must accept that.
Delivery and Return
The motorhome is delivered in a clean condition, with a full tank and equipped according to the inventory list submitted and must be returned in the same condition. If that is not the case, the Rental Firm shall be entitled to charge an amount of €109.00 for the cleaning of the interior. If the tank of the vehicle should not have been filled up, we charge the petrol costs as well as cost of work (€ 25.00). Any missing or defect items of the inventory list will be invoiced to you.
Any possible retentions will be set off against the security deposit.
Pets
In view of the experience we have made in the past, it is not allowed to carry along any pets in the motorhome, unless with the express approval of the Rental Firm.
Number of Persons
It is not allowed to use the motorhome with more persons than prescribed by law for the respective vehicle type (= specified number of seats and beds). After loading, the total weight must not exceed the permissible gross vehicle weight stated in the vehicle registration certificate (e.g. 3,500 kg), i.a. in connection with the driving licence Class B (up to 3,500 kg) or C (> 3,500 kg).
Instructions
Before the departure or upon reservation, a DVD (security deposit of € 12.50) with an explanation of the functions and utilization of the motorhome and its appliances and accessories can be made available to the Hirer upon request. In case there are any further questions regarding functions and utilization, the Hirer should ask the Rental Firm before starting the trip.
Final Settlement
Upon return, a final statement of account will be prepared and a possible amount remaining after deduction of any additional costs that may have to be paid by the Hirer will be transferred to a bank account or current account within 15 working days. When the costs to be paid by the Hirer exceed the amount of the security deposit, such costs are to be paid directly.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
McRent Netherlands Insurance
Security Bond
A bond of 1000 EUR has to be deposited when hiring the vehicle. This will be collected at your Mc Rent Station on collection of the vehicle.
Insurance
Comprehensive coverage: dedcutible of 1000 € per loss
Partial coverage: deductible of 500 € per loss
Additional insurance or a reduction of the deductible is not possible
Insurance and Excess
The motorhome is covered by a statutory motor vehicle third-party liability insurance with an insurance cover of up to € 2,500,000.00 per case of damage. Moreover, the motorhome itself is insured in case of damage under a comprehensive motor insurance. The insurance premium is completely included in the rental charge; you will find an international insurance
certificate (so-called Green Insurance Card) among the vehicle documents. Per case of damage, the Hirer must bear an excess to a maximum amount of € 1,000.00. If necessary, the excess is set off against the security deposit. Any damage not covered by the insurance, such as for example damage caused by alcohol- or narcotics-related unfitness to drive, by leaving the vehicle to an unauthorized driver, etc., are completely at the Hirer‘s expense. Any damage to the interior and/or the inventory is not covered by the insurance either so that respective costs of repair or replacement must be completely borne by the Hirer. The Rental Firm is not liable for any damage, whether direct or indirect, caused by acts of the Hirer.
Amsterdam depot Address: Splijtbakweg 24
, Almere-Buiten
, NL
Opening hours:
Tues - Fri: 09:00 - 17:30
Sat: 09:00- 17:00
Collection and Return:
Pick up time: Tues - Fri: 15:00 - 17:00pm, Sat: 12:00 - 15:00
Drop off time: Tues - Fri: 9:00 - 11:00am
Early/Late Drop-offs: 42 € per every extra hour/part of an hour Saturdays collection and return are only possible by prior arrangement and available for a fee of 75 € for each Pick Up/Drop off on a Saturday. The days of collection and return will be charged together as a single day, as long as a total of 24 hours is either not exceeded or only exceeded due to the fault of the Rental Firm.
The depot is about a 20-minute taxi ride from Amsterdam's Schipol international airport. Sassenhiem is not well served by public transportation.
Public Festival
2010-1-1 New Year
2010-4-5 Easter Monday
2010-4-30 Koniginnendag (national holiday)
2010-5-24 Whit Monday
25.12.-26.12.2010 Christmas
Rosendaal depot Address: Dorpsstraat 2
, AC Nispen
, Roosendaal
, NL
Opening hours:
Tues - Fri: 09:00 - 17:00
Sat: 09:00- 16:00
Collection and Return:
Pick up time: Tues - Fri: 15:00 - 16:30pm
Drop off time: Tues - Fri: 9:00 - 12:00am
Zwolle depot Address: e Netelhorst 1
, KE Hattem
, Zwolle
, NL
Opening hours:
Tues - Fri: 09:00 - 17:00
Sat: 09:00- 16:00
Collection and Return:
Pick up time: Tues - Fri: 15:00 - 16:30pm
Drop off time: Tues - Fri: 9:00 - 10:30am
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